Monday, November 15, 2010

Debt Collector 101...

We recently received a complaint about an out of state debt collection agency harassing an Oklahoma family for money they don't owe. Sure debt collectors have a job to do, but that doesn't mean they have the right to harass, oppress, deceive or abuse you. Federal law also prevents them from scaring you with a lawsuit. Here's the Fair Debt Collection Practices Act in its entirety. If you believe a collection agency is overstepping its boundary...you have the right to report them to the Federal Trade Commission. Here's some tips I came across while browsing the FTC's website.

Now...if you do in fact owe on a debt...here's some things to keep in mind when dealing with a debt collector (courtesy: getprequalified.com)
*Don’t talk on the phone to a collection agency. If you get on the phone with them they will try
to intimidate you so they can collect more. Remember, they collect more, they make more.
*Send a Validation Letter to Collector to confirm debt
*Get everything in writing first before you open your checkbook.
*Keep good records; don’t expect the collector to remember what you had agreed on.
*Send all correspondence by registered mail.6. Keep copies of everything
*If you do call the collector, keep a log of whom and when you called.
*Follow up a call with a letter.
*Penalties and interest are typically made up amounts of many added on by the collection
agency to increase profits.
*Time is on your side. The longer you can keep them off your backs, the better settlements
you can work out.
*Don't be eager to settle. Take your time. If you are trying to buy a home and you need to have
the delinquent account off your credit report, make sure they know about this. Ask them to
remove the account from your credit report if you pay them in a lump sum.
I'm Scott Hines...In Your Corner!

Thursday, November 11, 2010

Life or Death Situation...

For months know we've been investigating the owner of a Colorado service dog company. Tina Rivero runs Noelle's Dogs Four Hope...it's alleged, her company sold seizure and peanut alert dogs to families across the U.S. without proper training. We were turned onto the story after an the Matlack family contacted us to complain about Rivero. The Oklahoma family received a service dog 'in training' from Rivero...but now worry the dog may never receive the training that was supposed to come with the dog. Mama Matlack (Becky) is worried sick. Her 3 1/2 year-old is serverly allergic to peanuts...the tiny girl (Jenny) is in desperate need of a peanut sniffing dog that can alert and protect her from peanuts...it's a life or death situation. So far...our investigation has turned up complaints in Colorado, California, and Nevada. The family from Nevada even sent its peanut sniffing service dog back to Rivero after it ate peanuts...putting their allergic child at risk. To this point...Rivero has stayed mum on the matter... refusing to comment specifically on any of the complaints. She told a reporter with our sister station in Denver that she's wrongly accused and ALL of her service dogs are properly trained...with the exception of those dogs that are still in training...like the Matlack's dog. Trust me...this story is far from over.

As it stands now...there's no one policing those who adopt, train, and sell service dogs. There are however non profits and other groups, like Assistance Dogs International, that specialize in training and placing assistance dogs.

Here's some things to keep in mind when searching for a service dog:
*What's the health of the dog? eyes checked...blood count...liver functioning correctly...bad hips?
*What are the trainer's credentials? What experience do they have training the dog?
*Track records of service dogs placed with families? Check with legit satisfied customers...
*Is there a support system in place for families?
*And read the contract carefully...that's a biggie!

Oh...and I also found this facebook page...where people for and against Rivero have been sounding off...

Now...I called Tina Rivero...but instead received messages from a lady named Tonia (I think she works for Rivero and her daugther has one of Rivero's dogs)...Not sure why Tina couldn't call me back herself...but oh well. Here's Tonia's (unedited) response to the Matlack family...
What I want to say : This is in relpy to a message from Noelle's Dogs Four Hope that Scott contacted them about a story with Becky Matlack involving the puppy-in- training, Penny.
Scott has contacted Noelle's Dogs Four Hope reporting to them that Becky Matlack is claiming she were promised things that she has not received from Noelle's Dog's Four Hope.
I would like you to note below is a list of the things that we are willing to provide to Scott and KFOR plus any other news station that request such information.
1. Penny, the puppy-in-training, is the property of Noelle's Dogs Four Hope along with proper documentation.
2. A statement declaring that the puppy-in-training should be surrendered immediatly.
3. A copy of Becky's payment records to Noelle's Dogs Four Hope and statement clarifying the amount overdue.
4. A copy of the contract between Becky and Noelle's Dogs Four Hope.
5. A statement of Becky's neglect of turning in your training logs for Penny along with supporting e mails.
6. A copy of all 50 plus e mails to and from Becky, since May of 2010.

Here's the thing...it's not just the Matlacks complaining about Rivero...we have like a dozen or so complaints...coincidence??

I'm Scott Hines...In Your Corner!

Monday, October 25, 2010

Pharmacy discount card raises suspicions...

The card in question is a pharmacy discount card marketed and distributed by Loeb Enterprises. The card is absolutely free and promises big savings...up to 75% off prescription drugs at your local pharmacy. Obviously this sounds too good to be true...but Loeb Enterprises says its discount card is the real deal. We're not saying it's a scam...but we're not giving the card our recommendation either. We suggest making your own informed decision...here's where you can read up on the card...

Here's some things to keep in mind...even 'free' discount cards come with administrative or service fees and some may require a monthly service following a free trial period. Scam artists will also use medical discount card offers to steal credit card or bank account information. When in doubt...check the company out with your state insurance department or attorney general's office.

I'm Scott Hines...In Your Corner!




Monday, September 27, 2010

'Get Rich Quick'...oldest trick in the book!

The email pretends to be a notification of a lottery win for Coca-Cola...the person who receives it is told they are one of only 20 lucky winners around the world who have been selected at random after computers found their email address online. Now, in order for the person to collect on their winnings...they must first call or fax an agent who claims to be working on behalf of Coca-Cola. Of course...all this is, is a ruse to steal your money and personal identity. It's a variation of the dreaded Nigerian sweepstakes scam. PLEASE DON'T FALL FOR IT!

*Remember, legitimate sweepstakes companies will not require you to pay taxes or fees before ever collecting on your winnings.

*You can also ask yourself this...did I enter the sweepstakes or lottery in question. It's likely you didn't...therefore you're not eligible to win in the first place.

Please forward all suspicious emails to the FBI's Internet Crime Complaint Center.

I'm Scott Hines...In Your Corner!

Tuesday, September 14, 2010

IYC Scam Alert

Our In Your Corner team is putting out a warning about a phone scam circulating the metro. Scammers posing as attorneys with the United Nations is harassing Americans...including a handful of people right here in Oklahoma. They use threats of lawsuits and jail time and to try to trick you into sending them money. DO NOT FALL FOR THEIR LIES AND DECEPTION! Honestly...their story isn't very believable...but it's our elderly and those who might not be the wiser...that we have to worry about. Just remember this...authorities aren't going to haul you off to jail because you owe money on a debt. If someone calls you demanding payment for an outstanding debt, ask to see proof. Demand documentation qualifying the debt they seek to collect on.

I pulled more Tip-Offs to Rip-Offs from the Federal Trade Commission's website...
If you hear these — or similar — "lines" from a telephone salesperson, just say "no thank you," and hang up the phone.
* "You've been specially selected to hear this offer."
* "You'll get a wonderful free bonus if you buy our product."
* "You've won one of five valuable prizes."
* "You've won big money in a foreign lottery."
* "You must send money right away."
* "This investment is low risk and provides a higher return than you can get anywhere
else."
* "You have to make up your mind right away."
* "You don't need to check our company with anyone"- including your family, lawyer,
accountant, local Better Business Bureau, or consumer protection agency.
* "We'll just put the shipping and handling charges on your credit card."
* "You don't need any written information about our company or references."

I'm Scott Hines...In Your Corner!

Monday, August 23, 2010

What the heck!?!

Monday @ 10…we featured an automated phone message that’s circulating the metro...talk about odd! It asks you to take a survey…answer a few questions…something like this: ‘Do you own a small dog? Please press 1 for No or 2 for Yes.’ Our intended victim pressed 1 for No and then hung up. The mysterious 208-758-0218 number appears to originate from Idaho, but it's likely the scammers just high jacked that number and are hiding out somewhere in Canada or overseas.

The worst thing you can do is play along with an automated message you're not familiar with. Should you answer 'yes' to a question even as innocent as something like, 'do you own a small dog'...scammers could then tape record your answer and fraudulently use it as proof that you agreed to buy a new service. What could potentially happen is you might be giving permission to a charge being placed on your phone bill. You think you’re pressing 1 because you have a small dog. What you’re actually doing is giving an authorization to put some kind of charge on your phone bill.

Should you receive a suspicious call, immediately hang up and contact your phone company to find out whether or not the call is legitimate. You can also contact the Attorney General and Oklahoma Corporation Commission with questions. One more thing...it's also a smart idea to check your monthly phone bill on a regular basis for any unscrupulous charges.

Tuesday, August 17, 2010

Work-At-Home Schemes...

Make big bucks working from home...sounds too good to be true...typically it is. Here's some tips to follow when searching for employment. (National Consumers League's Internet Fraud Watch)

*Know who you’re dealing with. The company may not be offering to employ you directly, only to sell you training and materials and to find customers for your work.

*Don’t believe that you can make big profits easily. Operating a home-based business is just like any other business – it requires hard work, skill, good products or services, and time to make a profit.

*Be cautious about emails offering work-at-home opportunities. Many unsolicited emails are fraudulent.

*Get all the details before you pay. A legitimate company will be happy to give you information about exactly what you will be doing and for whom.

*Find out if there is really a market for your work. Claims that there are customers for work such as medical billing and craft making may not be true. If the company says it has customers waiting, ask who they are and contact them to confirm. You can also ask likely customers in your area (such as doctors for medical billing services) if they actually employ people to do that work from home.

*Get references for other people who are doing the work. Ask them if the company kept its promises.

*Be aware of legal requirements. To do some types of work, such as medical billing, you may need a license or certificate. Check with your state attorney general’s office. Ask your local zoning board if there are any restrictions on operating a business from your home. Some types of work cannot be done at home under federal law. Look for the nearest U.S. Department of Labor in the government listings of your phone book.

*Know the refund policy. If you have to buy equipment or supplies, ask whether and under what circumstances you can return them for a refund.

*Beware of the old “envelope stuffing” scheme. In this classic scam, instead of getting materials to send out on behalf of a company, you get instructions to place an ad like the one you saw, asking people to send you money for information about working at home. This is an illegal pyramid scheme because there is no real product or service being offered. You won’t get rich, and you could be prosecuted for fraud.

*Be wary of offers to send you an “advance” on your “pay.” Some con artists use this ploy to build trust and get money from your bank. They send you a check for part of your first month’s “pay.” You deposit it, and the bank tells you the check has cleared because the normal time has passed to be notified that checks have bounced. Then the crook contacts you to say that you were mistakenly paid the wrong amount or that you need to return a portion of the payment for some other reason. After you send the money back, the check that you deposited finally bounces because it turned out to be an elaborate fake. Now the crooks have your payment, and you’re left owing your bank the amount that you withdrew.

*Do your own research about work-at-home opportunities. The “Work-At-Home Sourcebook” and other resources that may be available in your local library provide good advice and lists of legitimate companies that hire people to work for them at home. You may discover that these companies hire only local people and that there is nothing available in your area.

Monday, July 26, 2010

Debt Collection: Know Your Rights

The Federal Trade Commission is the nation’s consumer protection agency...as enforces the Fair Debt Collection Practices Act (FDCPA)...which prohibits debt collectors from using abusive, unfair, or deceptive practices to collect from you. If you'd like to read up on your rights...check out the FTC's consumer debt collection guide...
Here's what the FTC says you need to know...
Debt collectors may not harass, oppress, or abuse you or any third parties they contact.
For example, they may not: use threats of violence or harm; publish a list of names of people who refuse to pay their debts (but they can give this information to the credit reporting companies); use obscene or profane language; or repeatedly use the phone to annoy someone.
False statements.
Debt collectors may not lie when they are trying to collect a debt.
For example, they may not: falsely claim that they are attorneys or government representatives; falsely claim that you have committed a crime; falsely represent that they operate or work for a credit reporting company; misrepresent the amount you owe; indicate that papers they send you are legal forms if they aren’t; or indicate that papers they send to you aren’t legal forms if they are.
Debt collectors also are prohibited from saying that: you will be arrested if you don’t pay your debt; they’ll seize, garnish, attach, or sell your property or wages unless they are permitted by law to take the action and intend to do so; or legal action will be taken against you, if doing so would be illegal or if they don’t intend to take the action.
Debt collectors may not: give false credit information about you to anyone, including a credit reporting company; send you anything that looks like an official document from a court or government agency if it isn’t; or use a false company name.
Debt collectors may not engage in unfair practices when they try to collect a debt. For example, they may not: try to collect any interest, fee, or other charge on top of the amount you owe unless the contract that created your debt – or your state law – allows the charge;
deposit a post-dated check early; take or threaten to take your property unless it can be done legally; or contact you by postcard.

Monday, July 19, 2010

Beware Independent Musicians...

If you're an aspiring artist...you're gonna want to steer clear of this website... www.numberonemusic.com... the online company claims to sell promotional packages to musicians who are hungry for exposure. For a couple hundred dollars, the company promises to boost your page views, song plays, and fan base on your profile for numberonemusic.com and myspace. Initially...you think you're getting a bunch of traffic on your pages...what you don't know...it's actually an online bot... also known as web robots...software applications that run automated tasks over the internet. According to Wikipedia...bots perform tasks that are both simple and structurally repetitive, at a much higher rate than would be possible for a human alone.

Remember...just because you read something online..doesn't make it true. Take advantage of search engine sites like Google when checking out a company...and before you make any sort of purchase online...make sure to read the fine print...does that company have a refund policy?? Just be careful...the more thorough...the better!

Monday, July 12, 2010

Are you unknowingly aiding terrorism??

You've all seen the online ads...work from home...get rich quick. Sounds too good to be true, right?? um, yes...that's because it likely is. Criminals overseas continue to target Oklahomans online. You think you're working from home, but what you don't know is you could be unknowingly helping terrorists. A disabled man from Guthrie thought he was working as a shipping clerk...re-shipping merchandise to Americans overseas.. but really he was sending stolen merchandise to scam artists in Nigeria. In his case...the crooks posted a bogus ad online...our victim then responded to the ad. Once they got his personal information...they used a stolen credit card to order cell phones...those cell phones were then shipped to our victim's home address in Oklahoma...where he repackaged and tried to re-ship the merchandise to West Africa. Here's the scary part...the cell phone's SIM card can be used as the trigger mechanism in IED bombs used by terrorists in Africa and possibly the Middle East. U.S. Postal Inspectors warn about the scheme on their webpage...

Tuesday, June 22, 2010

Cowboy Up...and support this local horse rescue!

Cowboy's Pride Horse Rescue Foundation in Luther is in desperate need of some help. Its owners took out a loan for a couple of used barns. Unfortunately...they paid a guy $12,000 for two metal buildings they've yet receive...and it doesn't look like they're going to be receiving them anytime soon..if ever. Money at the horse rescue is tight..if you'd like to donate a used barn or money to buy one...you can donate directly on their website... http://cowboyspride.org/

Tuesday, June 15, 2010

Out of state roofing company targeting Oklahomans...

With the recent tornado and hail damage...there's been no shortage of out of state contractors and roofers in the Central Oklahoma...one in particular has been on our radar for several weeks...Red River Insurance Construction...DO NOT DO BUSINESS WITH THIS OUT OF STATE COMPANY! Shel St. Claire (also known as Shel St. Pankau) and Richard Rinaolo run the roofing company...and are facing criminal charges in Illinois. They're also under investigation for the same thing in Texas, Louisiana and Oklahoma. You can check out our investigation into Red River Insurance Construction here... www.kfor.com/inyourcorner ...Several FOX affiliates have also picked up on the story...Houston and Chicago

Here's some tips I picked up from State Attorney General...
• Ask people you trust for referrals.
• Check out the company with Better Business Bureau at BBB.org.
• Call the Attorney General’s Office to find out if any complaints have been filed against the
company.
• Get written estimates from at least two firms.
• Don’t do business without a written contract.
• Don’t sign a contract with blank spaces or provisions you don’t understand.
• Get all guarantees, warranties and promises in writing.
• Agree on start and completion dates and have them written into the contract.
• Get names and addresses and check old phone books to see how long the company has
been in business.
• Ask for proof of workers’ compensation and liability insurance.
• Don’t make final payments unless you are satisfied with the work.
• Make sure subcontractors have been paid by getting lien waivers.
• Don’t pay the entire contract up-front.

The Military Mistress is behind bars!

Bobbi Ann Finley...the woman known as the 'Military Mistress' is in a New Orleans jail. Finley, who is accused of seducing and scamming military men all over the country, was arrested on Bourbon Street early Monday for skipping out on a restaurant tab. The bartender at La Bayou says Finley ordered about $240 worth of food and drinks...but admitted she couldn't pay her bill...so the restaurant called police.

Finley's tab breaks down like this: She ordered 3 steaks, a rack of ribs, appetizers, dessert, drinks and 11 Tuaca Bombs...apparently...she was buying food and shots for other patrons at the restaurant. Authorities in New Orleans are now able to hold Finley on the petty charge of stealing food and drinks...but it's the feds will file some serious charges against her in the near future...stay tuned!

Here's a link to her updated mugshot...booking information in Louisiana...
http://www.opcso.org/inmate/abcdef.php?dofldr=2255640

Tuesday, June 8, 2010

Update: Military Mistress

We continue to track the woman known as the Military Mistress...Bobbi Ann Finley is making news headlines across the country...her victims say she targets people from all walks of life...especially servicemen on military bases...in some cases...seducing and marrying them so she can steal their money and ruin their credit. And that's not all...It's alleged Finley gave birth to 9 children...all of whom she's abandoned or used to scam others...even her own mother says she's a detriment to society.
So just where is Finley? We've been trying to track her down for months. Early on in our investigation...we thought she was still in Oklahoma...then word from a news station in Seattle that she was likely living in Washington State...then late last week...Finley unexpectedly walked into the front doors of a news station in Montgomery, Alabama where she gave her side of things to a WAKA-CBS 8 news crew there. Here's that interview in its entirety...Part 1 and Part 2.

and I just learned a couple from Alabama was also duped by Finley...they say she tricked them into driving her to New Orleans...where they dropped her off at the French Quarter...and no surprise here...Finley also wrote them a hot check. Army Investigators still want to hear from anyone who has crossed paths with Finley...contact Kai Barters at 254-287-7906...ext. 2722

I'm Scott Hines...In Your Corner!

Wednesday, June 2, 2010

Update: Military Mistress

We're learning more and more about the woman called The Military Mistress...Bobbi Ann Finley is accused of trolling America's military bases for husbands...targeting, marrying and scamming military men across the country...including several victims right here in Oklahoma... where it is believed Bobbi Ann Finley was living as recent as three months ago. New leads however suggest Finley is somewhere in the Washington State area. So far...we've heard from 4 victims...two mothers...a karaoke bar manager...and Finley herself. Here's the link to our series of reports... www.kfor.com/inyourcorner

If you have any information about Finley's whereabouts...you can shoot me an email at scott.hines@kfor.com or give me a call at 405-819-3558...As of now The Army has installed a special investigator to track Finley. You can call Kai Barters directly at 254-287-7906, ex. 2722.

I'm Scott Hines...In Your Corner!

Tuesday, May 25, 2010

Stay away from this woman!!!!!

Bobbi Ann Finley is the focus of our latest In Your Corner investigation...the woman some are branding the military mistress. Her victims say for nearly two decades she's been stalking, marrying, and cheating military men from all over the country...

Know military installations where Bobbi has targeted servicemen (Navy, Army, Air Force, and Marine Corp. bases)...California, Wyoming, Oregon, Washington, Utah, Nevada, Colorado, Arizona, Texas, Oklahoma, Missouri, Kentucky, Tennessee, Mississippi, Florida, Georgia, South Carolina, North Carolina, Virginia.

here's some useful websites we utilized to gather additional info. on Finley...
http://www.publicdata.com/
http://www.countywarrants.com/

Finley has personal profiles on myspace and facebook…and other dating websites…
She's accused of stealing social security numbers…one soldier alleges she tried to get a car loan in Oklahoma by using his name…while he was stationed in Iraq…

Click on the information below for photos of Bobbi Ann Finley and her many aliases...(she allegedly takes on the last name of her former victims.) If you have any information about her whereabouts...contact us at NewsChannel 4...405.478.6395...we'll put you in touch with military investigators...you can also email me at scott.hines@kfor.com









Tuesday, May 11, 2010

When tragedy strikes...the scam artists will come out to play...

Man oh man...did mother nature pack a nasty punch yesterday...I couldn't take my eyes off our continuous live coverage...the family who was rescued from their their garage storm shelter...the van that was tossed around like a rag doll...props to our storm crews and production peeps for keeping us all 4warned...the threat of severe weather is far from over...we're expected unfavorable conditions throughout the week...make sure to stay tuned to NewsChannel 4 for the latest weather updates...you can follow me on twitter @newscowboy and @inyourcorner...I was a tweeting machine yesterday during all of the chaos...one day later...three people are dead including a mother of two...other familes across the state saw their homes destroyed...damaged...now forced to rebuild their lives and homes...but before you go hiring the first guy who knocks on your front door...listen up!

State Attorney General Drew Edmondson offers these tips before you choose a contractor or repairman...
• Ask people you trust for referrals
• Whenever possible, deal with local firms with roots in the community
• Check out the repairman with the attorney general’s Consumer Protection Unit and the
Better Business Bureau
• Ask for customer references
• Get written estimates from several firms
• Don’t do business without a written contract
• Get all guarantees, warranties and promises in writing
• Agree on start and completion dates and have them written into the contract

Also...you should also be wary of repairmen and contractors who:
• Solicit door-to-door
• Offer discounts for finding other customers
• “Just happen to have” materials left over from a previous job
• Accept only cash payments
• Pressure you for an immediate decision
• Ask you to pay for the entire job up-front

One more thing...be careful when giving to those in need...
Edmondson offers a charitable giving guide...“Give to the Needy, Not the Greedy” guide...tips for giving and questions to ask solicitors. The guide is available at www.oag.ok.gov.

Monday, May 3, 2010

Don't be fooled by the Yellow...

((Disclaimer...I want to start out this post saying Regional Yellow Pages Online is in now way affiliated with Yellowpages.com or yp.com))

Regional Yellow Pages Online...which is based out of Uniondale, New York...is accused of targeting small to medium sized companies...the complaints allege a sales rep with Regional Yellow Pages Online will call up an employee at the local business (typically the receptionist/office manager...etc.)...and will ask that person a series of 'yes and no' questions...i.e. Do you work at Stoneridge Animal Hospital? Yes or No?...Is the correct address on South Kelly in Edmond? Yes or No? Most of the answers will typically end in Yes. What the employee on the phone doesn't realize (or in some cases maybe they do)...is that the sales rep is recording their conversation all along.

A local business owner says he recently got a call from a sales rep with Regional Yellow Pages Online...the sales rep was trying to collect on an invoice for an online ad the owner never placed...the sales rep insisted it was the business' office manager who gave them the authorization to run the ad....he even claimed to have an audio recording of the conversation with the office manager where she gave her authorization for the business deal...
i.e...Sales Rep says: "So you authorize us to run an ad for Stoneridge Animal Hospital (or the company name) and bill you in the amount of X dollars".
Employee with Stoneridge answers: "Yes"....even though that "Yes" answer was meant for another question. Do I have you confused yet???:) Anyway...check out the complaints I found online...all similar in nature...

On it's website...the Better Business Bureau advises business owners to warn employees about such calls...to make sure that they understand the wishes of the business owner concerning renewal of any online listing. If you have an unresolved issue concerning an unauthorized invoice, file a formal complaint at: www.bbb.org as well as with your state Attorney General’s Office and FTC at: www.ftc.gov If the invoice was unauthorized, dispute it. You are under no obligation to pay it...especially since it's not in writing.

The company's Better Business Bureau report...
http://www.bbb.org/new-york-city/business-reviews/advertising-directory-and-guide/regional-yellow-pages-online-in-uniondale-ny-103949/

Rip off website highlighting complaint after complaint...
http://www.complaintsboard.com/complaints/regional-yellow-pages-online-c254007.html

Thursday, April 29, 2010

Repair shop heads up....

Here's a few helpful websites worth referencing before you drop off your car at a local auto repair shop. You seriously have to do your homework...I have an acquaintance who recently got shafted by Jiffy Lube...he's now out the money for a new transmission...bad situation.

Avoid getting ripped off on repairs and maintenance for your car or pickup.
http://www.edmunds.com/ownership/maintenance/articles/103634/article.html

Another useful link...(5 tips to avoid getting ripped off)
http://www.savingtoinvest.com/2008/11/car-repairs-5-tips-to-avoid-getting.html

Here's an interesting story I found on YouTube...undercover investigation into California chain..EZ Lube...
http://www.youtube.com/watch?v=VE8aLaoj5n0

I'm Scott Hines...In Your Corner!

Tuesday, April 27, 2010

NBA Playoffs make it difficult to concentrate...

Afternoon ladies and gents...hope everyone is having a fantastic 'Thunder Up' Tuesday. My day has been productive...just wrapped up tonight's IYC report...although my focus is dwindling as the day progresses...NBA Playoffs...Game 5...Thunder...Lakers...need I say more!?! I can't believe we're tied 2-2 with the Kobe and his aging LA crew...wow...feels good to be an Okie...who's with me?? With that said...there's still a bit of work to be done before I head home for the evening...including finishing this post:) I've included a few useful tips to keep in mind when shopping online ((info. courtesy of www.msnbc.com)). Read up Please!

1. Understand how PayPal works. When you open a PayPal account, you authorize PayPal to take money out of your bank account or charge online purchases to your credit card. This can be a nice service if you feel uneasy about sharing your credit-card information with a wide variety of online merchants. Merchants never see your personal information; they just receive money from PayPal, an eBay company.
2. Decide how you want to pay. PayPal’s default maneuver is to withdraw money straight from your bank account rather than charge purchases to your credit card. If you want to pay with your credit card, you must remember to adjust the payment setting by clicking the “More Funding Options” link before you pay.
3. It’s better to use your credit card. That way you’ll be able to dispute charges and potentially get them reversed if anything goes awry. Such disputes will be much harder to resolve if the money has already been taken out of your account.
4. Don’t respond to unsolicited e-mails. Did you ever get an e-mail message that appears to be from PayPal or another legitimate-looking outfit, asking you to click on a Web link and update your account information? Never, ever do that! This is one of the biggest online scams around. (Don’t respond to unsolicited phone calls of this nature, either.)
5. Take the initiative. If you’re concerned that PayPal or another institution might really need to reach you, go ahead and contact them directly – but not via the e-mail message you received. Since PayPal’s toll-free number can be hard to find, here it is: 1-800-854-1366. Its non-toll-free customer-service number is (402) 935-2050.
6. Type in Web site addresses yourself. By doing this instead of simply clicking on a link that gets sent to you, you’ll dramatically increase your chances of reaching a legitimate site.
7. Look for signs of security. When you reach the point of payment or of sharing your personal information, the Web site should be secure. The address of a secure site contains an “s” after the “http:”, like so: “https:”. Internet browsers also display an icon such as a gold padlock to verify that the site is secure.
8. Don’t pay outside the system. Fraudulent sellers will ask you to ignore the regular online-shopping-cart method of payment and wire them money instead. Or, they may want you to place money in what will turn out to be a phony escrow account. Never deviate from the regular payment process in this way.
9. Check the seller’s reputation. Whether you’re shopping on eBay, Amazon.com or another site that connects you with independent sellers, opt for a seller who has sold at least 10 items and who has a high satisfaction rating. Also, take a minute to read past customers’ feedback about the seller.
10. Know where to complain. If you feel you have been a victim of fraudulent activity or have received a fraudulent solicitation, report the matter to the retailer or company that’s been “spoofed".

Monday, April 26, 2010

Before you travel abroad...

Interested in renewing or applying for your passport...here's a link to the U.S. State Department's website...http://travel.state.gov
Right now it's a 4 to 6 week wait for passport requests ($75 per application)...an additional $60 for those who wish to expedite their application (2-3 week wait).

Here's a quick tip....if you can't wait a couple of weeks...drop off your application in person at your nearest passport agency. Our nearest one happens to be in Dallas, Texas. As long as you can prove your situation is urgent...the State Department will issue a passport to you within a couple of hours (make sure to call ahead and make an appointment))...again, that's only in an emergency. Another option involves expediting companies (www.uspassportnow.com) ...they charge a couple hundred dollars to do the work for you...should you go this route...you could be waiting for your passport anywhere between 24 hours and 2 weeks.

I'm Scott Hines...In Your Corner!

Tuesday, April 20, 2010

Lead paint regulation presents new problems...

Contractors will soon be required to be EPA certified before making renovations to a home or building built prior to 1978 (that's the year lead based paint was outlawed). The new rules are aimed at reducing lead poisoning in children. So what exactly does that mean for contractors?? Well, starting April 22nd...no remodeling, no replacement of windows...unless one of the leaders on the work crew that's doing the work has been specifically trained in how to abate lead based paint. What that means for homeowners?? The extra testing and precautionary measures will force contractors to pass the additional cost onto their customers. If a contractor is caught working on a home built prior to 1978 WITHOUT the proper training...they could be fined almost $40,000 per violation, per day...the EPA is not playing around. The problem is there's not enough EPA certified instructors to go around...(there's maybe one or two in Oklahoma period)...which means most contractors WILL NOT be certified once the new rules go into effect this Thursday, April 22nd (that's earth day). Trade groups like the Oklahoma State Home Builders Association want the federal government to push back the deadline...not likely though.
Word is Metro Tech will soon be offering classes 6 days a week (although they're still waiting on approval from the EPA) ...you can call them at 405-424-TECH(8324)...they're located at 1900 Springlake Drive.
Useful links below...
http://www.epa.gov/lead/
Possible training in Oklahoma...
http://www.oshba.org/html/courses.php (Oklahoma State Home Builders Association)
Metro Tech...
www.metrotech.org

Monday, April 19, 2010

Scam Alert: 206-801-5300

If you receive a phone call from 206-801-5300...hang up immediately and report the fraudulent call to your local authorities! The person or persons calling from this number is a scam artist and all they're after is your money. Here's how the scheme works...the fraudster calls unsuspecting consumers...then tries to convince them they're wanted for a handful of federal charges (i.e. electronic bank fraud...etc.). In most cases...at least from what we've been able to gather online...the scam artist claims to be working for some investigative unit within the Federal Government. He uses a host of fake names (i.e. William Jones, Max Green, Justin Ruso) and threatens his potential victims with jail time unless they wire him cash or give him their bank information. The scary part is the bad guy typically has a bunch of your personal information...including SS#, home address, employer's name, and contact information for a handful of your family and friends.

If you receive a similar phone call...contact your local authorities immediately. Another good idea is to give a heads up to the 3 BIG Credit Bureaus (www.annualcreditreport.com)
You should also contact your utilities...as well as the Social Security Administration (http://www.ssa.gov/) and Federal Trade Commission (www.ftc.gov).

One more thing....if you're unsure about a call...run the phone number using a simple google search. When I did one for 206-831-5300...it turned up pages of complaints.

I'm Scott Hines...In Your Corner!

Friday, April 16, 2010

It's Friday in the corner...

Afternoon ladies and gents...so it's a crummy day in the Real OC....I spent much of the morning at the Oklahoma County Courthouse in Judge Gregory Ryan's courtroom. We were chasing down Mark Whitney...he's a shady contractor we've been after for awhile now. He's been on our radar for awhile...complaints against him started coming in years ago...ever since I've been at K4. The story should air next week sometime....I'll keep you posted. Hope everyone has a fantastic weekend. I had planned on moving some furniture tonight from Tulsa to Oklahoma City...but Huck (he's my jack russell/boston terrier mix) got sick...the Vet says he has a parasite...not pretty...take my word for it....so I think we'll take it easy tonight...try to stay home with the lil' guy. Let me leave you with a final thought for the week...well, maybe not such much a final thought...but something to keep in mind...
(www.smartconsumertips.com)

Four Very Healthy Attitudes
1. Become a Lifelong Learner.
Gain up to 2.5 years. People who maintain a healthy intellectual curiosity throughout their lives can improve their RealAge by up to 2.5 years.
2. Be Active.
Gain about 5 years. Even minor exercise -- two 20-minute walks per day -- can make you nearly 5 years more youthful.
3. Laugh a Lot.
Gain up to 8 years. Laughter reduces stress, strengthens your immune system, and can make improve your effective RealAge by up to 8 years.
4. Reduce Stress.
Gain up to 32 years! High stress makes you vulnerable to heart attacks and strokes, effectively making you as much as 32 years older than your calendar age. All you need is a strong social support network coupled with the stress-reduction strategies.

I'm Scott Hines...In Your Corner!

Thursday, April 15, 2010

Your IYC 411 of the day...

Hope everyone is having a fantastic week. My late news producer decided to hold my IYC report for tonight...but you should still tune in at 10 for Kevin Ogle's special on the McVeigh Tapes...interesting stuff. In the meantime...I found some quick consumer tips online... check out this useful consumer driven website...www.consumeraction.gov

1.) A deal that sounds too good to be true usually is! Be wary of promises to fix your credit problems, low-interest credit cards, deals that let you skip credit card payments, business/job opportunities, risk-free investments, and free travel.
2.) Extended warranties and service contracts are rarely worth what you pay for them.
3.) Say no to credit insurance offers. Often offered with credit cards, car loans and home mortgages, it is almost always better to purchase regular property, life or disability insurance.
4.) There is no universal three-day cooling-off period. Don't be misled into thinking that you have an automatic three days to cancel a purchase. Only a few types of contracts give you a right to cancel.
5.) Beware of payday and tax refund loans. Interest rates on these loans are usually excessive. Even a cash advance on a credit card could be a better option.
6.) Home improvement and auto repairs are the subject of frequent complaints. Getting a second opinion can help prevent costly mistakes and enable you to make better decisions.
7.) Think twice before you rent-to-own. Interest rates on rent-to-own purchases can be very high. If you miss a payment, you could end up with nothing. Consider buying second-hand at a thrift shop or through ads in your local newspaper.
8.) Don't buy under stress. Avoid making big-ticket purchases during times of duress (e.g. coping with a death or debt).
9.) Work-at-home ads usually don't pay off. Be especially wary of ads that promise huge annual salaries; they often require expensive upfront fees with no guarantee. You risk losing your money and wasting a lot of time and energy.

I'm Scott Hines...In Your Corner!

Wednesday, April 7, 2010

New mouth...new start.

D-Dent is a local non-profit that provides dental work for the elderly and disabled who otherwise couldn't afford it. They're an amazing organization...hundreds, if not thousands of success stories over the past 24 years. Of course...not everyone qualifies for assistance. Head to their website (http://d-dentok.org/) for more information like how to apply...an online application is available....or you can call their office directly at 405-424-8092...toll free at 1-800-522-9510.

One more thing...D-Dent has their largest fundraiser of the year coming up June 11th at Silverhorn Golf Club...a celebrity golf tournament in memory of Sgt. J. Brandon "Boomer" Harris. If you'd like to take part in the tourney...call D-Dent at the numbers above or email d-dent@coxinet.net

I'm Scott Hines...In Your Corner!

Thursday, April 1, 2010

In the market for a reputable contractor or roofer??? I got the the man for the job...

Thursday night we featured a woman from Edmond who was recently diagnosed with 4 stage Non-Hodgkin's Lymphoma (her second bout with cancer in less than 5 yeas...so sad). She's an awesome lady and right now she's in remission. The reason she contacted us wasn't about the cancer however...it's because an out of state roofing company (National Roof Systems) took her money, but never started the job. We knew exactly who to call...Larry McCaslin of McCaslin Construction. He's the ticket...a stand up family man...who seriously cares about the quality of his work and the customer...I even went to college with his son Zac. Larry did the cancer survivor's roof for free...keep your fingers crossed National Roof Systems sends our homeowner a refund check in the mail...it's allegedly on the way. Say a little prayer for her...and if you ever need a roofer or contractor (McCaslin works as a general contractor as well)...look up Larry...his number is 405-570-8361.

I'm Scott Hines...In Your Corner!

Monday, March 29, 2010

"The London Scam"

Attention all facebook users...beware of the "London Scam"...a phishing scam where someone fraudulently and illegally imitates a trustworthy source to steal usernames, passwords, credit cards info, etc. Anytime you intend to log onto facebook...make sure you're not logging onto a bogus site, but rather facebook.com (the .com part is huge...it means it is the real site).
According to facebook's website...once a scammer has access to a trusted friend's Facebook account, one of the most common ways to manipulate others for financial gain is through the London scam, or similar means. Often through Facebook chat, the scammer, posing as one of your friends, will explain that he or she is stranded on a trip to London after a robbery, leaving him or her with no way to get home. Then you'll be asked to wire money to get your friend home. Make sure you verify the identity of a friend with this kind of request before you oblige.

To report this kind of scam to Facebook, visit: http://www.facebook.com/help/contact.php?show_form=419_scam

Here's another useful link...a story concerning this scam... http://www.northbynorthwestern.com/2008/04/8551/an-old-web-scam-finds-new-life-on-facebook/

I'm Scott Hines...In Your Corner!

Friday, March 26, 2010

Here's your IYC 411 of the day...

Before you move out of your home or rental property...always make sure to suspend or terminate ALL of your services (gas, water, etc.)...especially if those services are in your name. We recently featured a mother of 2 from Midwest City who got slapped with a $6,100 water bill. She moved out of her rental property--didn't suspend her water service--and one of the pipes at her place sprung a leak. As it turns out, even though she wasn't living in the home during the time of the leak...she still owes the city thousands of dollars because the water service is in her name (did I confuse you enough with that explanation???:)
IYC Final Thought: Suspend or terminate ALL services prior to moving out of your home...whether it be a permanent or temporary move.
I'm Scott Hines...In Your Corner!

Wednesday, March 17, 2010

Waterislife.com


Did you know 6,500 people--5,000 of those children--will die today because they don't have access to clean water?? Get this...1.1 billion people across the globe do not have access to clean water...that number is insane...wow! Unless you've been to a poverty stricken nation like Ghana or Kenya...you can't begin to comprehend the dire situation unfolding in that corner of the world. Ken Surritte has traveled the globe...he's seen the desperation firsthand. The Edmond native runs Water is Life...a non-profit that distributes filtered straws to adults and children who don't have access to clean water. The organization also builds boar wells that can supply water for up to 5,000 people.

A $10 donation will put one filter in the hands of a child and save their life for one year.
Currently all funds donated will go to help in the relief efforts in Haiti. You can donate safely and securely online...just head to http://waterislife.com/donate/

If you would like to mail a check or money order, please send to:Water Is Life P. O. Box 7481Edmond, Oklahoma 73083-7481....If you’re interested in transferring securities (stocks, bonds, mutual funds) Real Estate, Life Insurance, In-Kind Products, Airline Miles, etc. and would like more information, please call us at (405) 204-6406 or email ken@waterislife.com

Get Involved – Take Action!

Here are a few ways you can get involved with Waterislife.com
Corporation or Organization Sponsor filters at $10 each.
Include your company or organization name on each filter

Host a Fundraiser or Event to Save A Child’s Life for A Year!
Support Materials are available on the home page – click on Media Kits
- Car Wash, Swim-A-Thon, Movie Night
- Local organization/club presentations
- Participation in athletic events, e.g. walk, run or bike races
- School program/presentations
- Fundraise for water filters/sustainable water well for a specific community (villages for partnership can be found on the current projects page.)
Participate in a Filter Distribution Trip
The average estimated cost for a distribution trip to Africa is $1700 USD, not including airfare. This cost could include meals, lodging, and ground transportation. Each distribution trip is different, and specific to each community’s needs.

Visit the Book A Trip page to find out more details. Please contact us if you would be interested in obtaining more information or to be put on a trip interest list.
Talk with your schools, organization or businesses to organize a filter sponsorship program

Donate your time
Contact us to find out information on specific volunteer opportunities that are available which support our current projects.
ken@waterislife.com kristine@waterislife.com
www.twitter.com/waterislife www.facebook.com/joinwaterislife
WaterIsLife.com – P.O. Box 7481, Edmond, OK 73083

“You must behave as if your everyday act, even the smallest, impacts a thousand people for a hundred generations. Because it does.”
H. Mueller

I'm Scott Hines...In Your Corner!

Thursday, March 11, 2010

Here's your IYC 411 of the day!

Attention homeowners and tenants!!! Anytime you move out of your home or rental property...ALWAYS suspend or terminate your utilities/services. Thursday, we heard from a mother of two who failed to do just that. While she was away, her one of her rental property's pipes leaked 1 million gallons of water. Even though she repeatedly notified the landlord and city about low water pressure and issues at her unit...she's still responsible to pay the water bill...that's because her water service is in her name and not her landlords'...now she's left owing her city more than $6,100. Don't let this happen to you!!
I'm Scott Hines...In Your Corner.

Monday, March 8, 2010

Beware of the online auction spoof...

Before you make a purchase on eBay or any other online auction website...make sure you know where your money is going. It appears someone has hacked into eBay's servers. One minute you're on eBay's site...the next, you've been automatically redirected to a bogus web page. Be leery of anyone who demands you wire them cash through Western Union or your bank...and pay close attention to the url and seller's name.

Monday, I found a useful article about protecting yourself from online auction scams (that includes eBay) on scambusters.org (http://www.scambusters.org/Scambusters43.html)

If you're having any doubt whether an email is really from eBay, here's how to report it:
1. Forward the message to spoof@ebay.com
2. Don't alter the subject line or forward the message as an attachment - doing so prevents us
from investigating it further.
3. Once you have forwarded the email, you can then delete it from your email account.

I'm Scott Hines...In Your Corner!

Monday, March 1, 2010

Don't do business with favorfrenzy.com!

Monday night we featured an online party supply store accused of doing bad business...that company's name is favorfrenzy.com. They distribute wedding and gift packaging supplies including tulle fabric. A quick google search will turns up dozens of complaints. The company also have an 'F' rating with Better Business Bureau (www.bbb.org).. 109 complaints in all against 'em. I pulled the data below from the BBB's site...a complete list showing how favorfrenzy.com responded to each of those complaints.

Type of Response...
Making a full refund, as the consumer requested (32 times)
Making a partial refund (1)
Agreeing to perform according to their contract (57)
Refusing to make an adjustment (0)
Refuse to adjust, relying on terms of agreement (4)
Unanswered (15)
Unassigned (0)
Total 109

If you should happen to stumble across a shady website...file your complaint with the FBI's internet criminal complaint center...www.ic3.gov (you can also access the latest tips on internet scams/crimes there)
I'm Scott Hines...In Your Corner!

Friday, February 26, 2010

Dialing 911 with your wireless phones...

According to the Federal Communications Commission (info. taken from FCC website)...while wireless phones can be an important public safety tool, they also create unique challenges for public safety and emergency response personnel and for wireless service providers. Because wireless phones are mobile, they are not associated with one fixed location or address. A caller using a wireless phone could be calling from anywhere. While the location of the cell site closest to the caller may provide a very general indication of the caller’s location, that information is not usually specific enough for rescue personnel to deliver assistance to the caller quickly.

Tips for 911 Calling
*Tell the emergency operator the location of the emergency right away.
*Give the emergency operator your wireless phone number so that, if the call gets disconnected, the operator can call you back.
*If your wireless phone is not “initialized” (meaning you do not have a contract for service with a wireless service provider), and your emergency call gets disconnected, you must call the emergency operator back because the operator does not have your telephone number and cannot contact you.
*To help public safety personnel allocate emergency resources, learn and use the designated number in your state for highway accidents or other non life-threatening incidents. Often, states reserve specific numbers for these types of incidents. For example, “#77” is the number used for highway accidents in Virginia. The number to call for non life-threatening incidents in your state can be found in the front of your phone book.
*Refrain from programming your phone to automatically dial 911 when one button, such as the “9” key, is pressed. Unintentional wireless 911 calls, which often occur when auto-dial keys are inadvertently pressed, cause problems for emergency call centers.
*If your wireless phone came pre-programmed with the auto-dial 911 feature already turned on, turn off this feature. Check your user manual to find out how.
*Lock your keypad when you’re not using your wireless phone. This action also prevents accidental calls to 911.
*Also, consider creating a contact in your wireless phone’s memory with the name “ICE” (in Case of Emergency) listing the phone numbers of people you want to be notified if there is an emergency.

Filing a Complaint with the FCC:
If you have a problem completing a 911 call from your wireless phone, first try to resolve the problem with your service provider. If you can’t resolve it directly, or if you think your wireless service provider is not complying with FCC wireless 911 requirements, you can file a complaint with the FCC. There is no charge for filing a complaint. You can file your complaint using an on-line complaint form found at esupport.fcc.gov/complaints.htm. You can also file your complaint with the FCC’s Consumer Center by e-mailing fccinfo@fcc.gov; calling 1-888-CALL-FCC (1-888-225-5322) voice or 1-888-TELL-FCC (1-888-835-5322) TTY; faxing 1-866-418-0232; or writing to:
Federal Communications Commission Consumer & Governmental Affairs Bureau Consumer Inquiries and Complaints Division 445 12th Street, S.W. Washington, DC 20554.

What to Include in Your Complaint:
The best way to provide all the information the FCC needs to process your complaint is to complete fully the on-line complaint form. When you open the on-line complaint form, you will be asked a series of questions that will take you to the particular section of the form you need to complete. If you do not use the on-line complaint form, your complaint, at a minimum, should indicate: your name, address, e-mail address, and phone number where you can be reached;
the name of the company that you’re complaining about; telephone number involved, account number, date of incident, and description of the problem.

For more information about the FCC's wireless 911 rules, visit the FCC's wireless 911 Web site at www.fcc.gov/pshs/services/911-services. For information about other telecommunications issues, visit the FCC's Consumer & Governmental Affairs Bureau Web site at www.fcc.gov/cgb, or contact the FCC's Consumer Center using the information provided for filing a complaint.

Wednesday, February 17, 2010

State's new software delays birth records...

Wednesday night at 10...we heard from a frustrated Oklahoma mother. She gave birth last November, but here we are 3 months later and she's still waiting on her daughter's social security card. Without that SS number...our mother isn't able to claim her new daughter as a dependent...which means she can't file her taxes. She's not alone. Hospitals throughout the state have been receiving complaints from other annoyed parents. The problem is the new software the state uses to register newborns. They made the switchover back in April...but it wasn't until the new calendar year that the program started to act up. The glitch temporarily prevented the state from registering newborns and as a result it delayed them several weeks. They've been trying to play catch up ever since.
Here's the problem...when a baby is born, the hospital sends his or her birth records electronically to the state health department. It's then the health department's responsibility to forward those birth records to the Social Security Administration. At that point, the SSA issues the newborn a social security number. Confused?? In a nutshell, the social security office can't issue a social security number to a newborn until the state health department process his or her birth records. Don't worry...the state seems to think they have the glitch ironed out...

While you don't have to request your infant's social security card, you must request a copy of your birth certificate. It's a $15 dollar charge...and you can download the application off the state's website. http://www.ok.gov/health/Birth_and_Death_Certificates/Birth_Certificates/

You can also send in the application by mail...the address is...Vital Records Service Oklahoma State Department of Health1000 Northeast 10th Oklahoma City, OK 73117

Or drop it off in person, Monday through Friday, between 8:30 a.m. and 4:00 p.m. at:

Vital Records Service, Room 117Oklahoma State Department of Health1000 Northeast 10th Oklahoma City, OK

Tulsa Health Department,Central Regional Health Center315 S. UticaTulsa, OK

Pittsburg County Health Department1400 East College Avenue McAlester, OK


Here's an interesting tid bit of information...did you know the 1,000 babies are born in Oklahoma each week....that comes out to 54,000 newborns statewide per year. I couldn't believe those numbers when I heard them...crazy, but true! The state has compiled a host of databases including birth and death certificates. You can access those figures by logging onto www.health.ok.gov/ok2share.
I'm Scott Hines...In Your Corner!

Monday, February 15, 2010

Craigslist and the Nigerian puppy scam...

Here's how the scheme works...the con artist posts a bogus ad on Craigslist...he or she wants you to think they're selling pure bred pets (i.e. english bulldogs)...they trick you into wiring them several installments of cash for the puppy's airfare and insurance...DON'T EVER WIRE CASH UNLESS YOU KNOW EXACTLY WHO YOU'RE DEALING WITH!

I've included a link to a fraudulent pet shipping website...avoid it at all costs!
http://animaltransportservice.page.tl/

Also, make sure to deal locally...check with your local humane society (http://www.okhumane.org/)
and other animal shelters about adoption (for a complete list...check out www.animalshelter.org)
Another thing...if someone demands you wire them money for pet airfare or insurance, walk away immediately.

I found a good article about the Nigerian puppy scam on the Los Angeles Times' website. http://articles.latimes.com/2007/jun/03/business/fi-consumer3

Check out useful tips below (courtesy of of Craigslist)...
*DEAL LOCALLY WITH FOLKS YOU CAN MEET IN PERSON - follow this one simple rule and you will avoid 99% of the scam attempts on Craigslist.
*NEVER WIRE FUNDS VIA WESTERN UNION, MONEYGRAM or any other wire service - anyone who asks you to do so is a scammer.
*FAKE CASHIER CHECKS & MONEY ORDERS ARE COMMON, and BANKS WILL CASH THEM AND THEN HOLD YOU RESPONSIBLE when the fake is discovered weeks later.
CRAIGSLIST IS NOT INVOLVED IN ANY TRANSACTION, and does not handle payments, guarantee transactions, provide escrow services, or offer "buyer protection" or "seller certification"
NEVER GIVE OUT FINANCIAL INFORMATION (bank account number, social security number, eBay/PayPal info, etc.)
AVOID DEALS INVOLVING SHIPPING OR ESCROW SERVICES and know that ONLY A SCAMMER WILL "GUARANTEE" YOUR TRANSACTION.

Who should I notify about fraud or scam attempts?
FTC toll free hotline: 877-FTC-HELP (877-382-4357)
FTC online complaint form
Canadian PhoneBusters hotline: 888-495-8501
Competition Bureau Canada: 800-348-5358
Internet Fraud Complaint Center
Software Piracy (http://www.siia.net/piracy/report.asp)
Non-emergency number for your local police department.


Thursday, February 11, 2010

Tips to weed out those shady tree trimmers...

Anytime your trees need a good trim...don't just go with the first tree trimmer who knocks on your front door. I picked up some good information from www.buzzle.com.
Here's a few tips/questions for potential tree trimmers...
*Request a copy of insurance papers, public liability and workers accident coverage.
*How they will access the job site? How they will remove the tree? Will they climb it or use a tower or perhaps a crane, etc. The condition of the tree may influence this decision as well as the site.
*How long will removal take?
*Is the climber a qualified persona and how experienced.
*What equipment do they have and are qualified to use (see crane question above)?
*How deep will the stump grind be? (Did you know there was a stump grind!?)
*Will all debris and wood be removed from the site? Is there extra cost for cleanup?
*There are many different ways to remove trees just as many different types of machinery and individuals skill levels. It can be difficult comparing competitors when you have limited knowledge about tree removal. One thing is for sure, be on the look out for inexperienced operators who want to see other quotes you’ve receive. Don’t show them the quotes, instead show them the door.

I'm Scott Hines...In Your Corner!

Monday, February 8, 2010

Craigslist scam...renters beware!

Con artists are using Craigslist to try to steal your money and personal information. Here’s how the shady scheme works…the scammer finds a 'for sale' listing online, steals the pictures and information from that ad, then reposts it on Craigslist using a bogus ad. In most cases, the scammer uses the names and information of the actual owners of the property and wants to make you, the renter, think they are temporarily living in West Africa...as the story goes, because they owners of the property are too far away from home, you must wire them a deposit in order to get the keys to their place. um...THIS IS A SCAM! DO NOT SEND THEM ANY MONEY!

I copied one of those advertisements off Craigslist and pasted it below…
$605 / 1br - Amazing Luxury 1 Bedroom Condo, Available January Or February (DOWNTOWN)
Date: 2010-01-12, 9:33AM CSTReply to: see below
Large 1 bed room luxury Condo on the 5th floor, the unit is 715 sq ft.Condo equipped with - - ALL UTILITIES are included in monthly rent - Dryer, Window Covers, Stove, Fridge, Lighting Covers, Dish washer, Washer - Premium Condo Location - Concierge available 24/7 - Oak Hardwood floors - One parking spot included (additional space available) Lease Terms: - Must sign contract for twelve months or longer - Only $275 deposit and first months rent to move in - ALL Dogs and Cats allowed emailEMAIL joycegosserand525ve@hotmail.com
2600 N Ann Arbor Ave (google map) (yahoo map)
PostingID: 1548926273


Obviously a brand new or remodeled condo (even in Downtown OKC) will not go for $600 a month…it’s just not going to happen. Read on below…
Courtesy: www.scambusters.org.
Craigslist Warning: Selling a Home? Be Sure Scammers Don't "Rent" It First.
Planning to sell your home soon? If so, keep an eye on Craigslist.com after you (or your realtor) place an ad in the local paper or post information on the Internet's Multiple Listing Service (MLS). Otherwise, your property may become the "bait" that lures unwitting victims into forking over hundreds or thousands of dollars to scammers. In a number of recent cases, scammers have taken information from real estate ads placed in local newspapers -- and also scanned photos of the houses for sale -- and posted classified ads on Craigslist.com that have convinced potential renters that THEY (the scammers) were renting these houses. In some instances, scammers wanted just a little money from a LOT of people. They exchanged emails with victims, claiming they (the fake landlords) were outside the country. Then, they asked the victims to send small sums to receive copies of the house keys, so the victims can walk through the premises themselves.
In other cases, scammers actually gained access to vacant houses, gave tours to the prospective renters, and accepted deposits for renting the properties.
Craigslist.com, the world's largest online classified ad service, offers the following advice to people visiting them:
"Deal locally with folks you can meet in person.
"Never wire funds via Western Union, MoneyGram or any other wire service -- anyone who asks you to do so is a scammer.
"Fake cashier checks and money orders are common, and banks will cash them and then hold you responsible when the fake is discovered weeks later.
"Craigslist is not involved in any transaction, and does not handle payments, guarantee transactions, provide escrow services, or offer 'buyer protection' or 'seller certification.'"
You can find more information on avoiding scams from Craigslist on their site. Here is information on a similar related scam: the overpayment scam.
Finally, Craigslist is obviously not the only place this scam can occur. Be wary of any listing anywhere that has these tell tale signs.

Friday, February 5, 2010

In Your Corner team joins forces with a host of consumer advocates to fight identity theft!

Thursday was Consumer Protection Day at the State Capitol. The Oklahoma Attorney General was on hand to answer questions for consumers...along with local, state, and federal law enforcement agencies and consumer groups like AARP. Of course yours truly, along with IYC photographer/producer, Marc 'Storm Chasing' Dillard, also got in on the action. We even handed out some tasty treats (i.e. homemade cookies and cupcakes). I can't take credit for either batch...my little sister baked the chocolate chip cookies and best friend Amanda (aka Princess) cooked up her AMAZING cupcakes. Both deserts were a huge hit, especially with a bunch of the secretaries at the Capitol. For the 5th year in a row, the document destruction company, Shred-it, provided free document shredding for Oklahomans free of charge...http://www.shredit.com/. Their giant shredders are the ticket. Thursday alone, the Shred-it trucks parked outside the state capitol shredded 10 tons of personal and financial documents...now that's what I'm talking about!
Brad Edward would be proud! His daughter, Ashton (a spitting image of her mom and KFOR's website guru), was also on hand to present this year's Brad Edwards consumer champion award to Teresa Tisdell, an occupational therapist who runs the outreach non-profit, NeuroResources (http://www.neuroresources.com/). The worthy organization helps the disabled -- specifically those without insurance --with rehabilitation services and medical equipment -- free of charge. Teresa is such a sweet lady and so deserving of Brad's award. We actually did a story with her and NeuroResources last month involving an Oklahoman man who was trying to get back his medical equipment from an out of state moving company (that reminds me...don't ever do business with Chase Relocation out of Illinois...they are awful to deal with). Teresa didn't want to be on camera during out first meeting with her, but I told her we'd make her a local TV star yet...and sure enough, the Attorney General picked her as this year's Consumer Champion Award recipient. She was a total pro during our taped interview and noon live shot. Great job Teresa! I've also included tips below about identity theft and how to protect yourself.

• Beware of appeals that are long on emotion but short on fact.
• Do not be fooled by charities with names that sound similar to a legitimate charity.
• Ask for written information before giving.
• Do not be pressured into giving.

Oh, and before I forget...AARP has a new tool they unveiled Thursday...an online toolkit that allows people, organizations and community groups to help older friends educate themselves on consumer fraud. Check out their website... www.createthegood.org
All in all...Consumer Protection Day for a smashing success! We'll do it again next year...
I'm Scott Hines...In Your Corner!