Monday night we featured an online party supply store accused of doing bad business...that company's name is favorfrenzy.com. They distribute wedding and gift packaging supplies including tulle fabric. A quick google search will turns up dozens of complaints. The company also have an 'F' rating with Better Business Bureau (www.bbb.org).. 109 complaints in all against 'em. I pulled the data below from the BBB's site...a complete list showing how favorfrenzy.com responded to each of those complaints.
Type of Response...
Making a full refund, as the consumer requested (32 times)
Making a partial refund (1)
Agreeing to perform according to their contract (57)
Refusing to make an adjustment (0)
Refuse to adjust, relying on terms of agreement (4)
Unanswered (15)
Unassigned (0)
Total 109
If you should happen to stumble across a shady website...file your complaint with the FBI's internet criminal complaint center...www.ic3.gov (you can also access the latest tips on internet scams/crimes there)
I'm Scott Hines...In Your Corner!
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